Introduction
This Privacy Policy explains how DuoraLabs (“we”, “us” or “our”) collects, uses and protects your information when you use KinFolio and our website. We are committed to a privacy-first approach and collect only what is needed to provide our services.
By using KinFolio, you agree to the practices described in this policy. If you do not agree, please do not use our products.
Information We Collect
We aim to minimize the data we collect. This may include:
- Financial data you enter: assets, transactions, budgets and goals you choose to record in KinFolio. This stays on your device unless you explicitly enable cloud synchronization.
- Account information: if you create an account for cloud sync, we store an identifier such as your email address, along with the credentials required to authenticate you.
- Device and usage data: limited technical information, such as app version, device type and anonymous usage events, to keep KinFolio reliable and improve it over time.
- Support communications: if you contact us, we keep the messages and any attachments you send so we can help you.
We do not collect financial data you have not entered yourself, and we do not ask for bank credentials or card numbers.
How We Use Information
We use information to:
- Provide and maintain KinFolio’s features.
- Enable secure cloud sync and backups when you choose to.
- Generate AI insights and answers grounded in your own data.
- Improve reliability, performance and usability.
- Respond to your support and privacy requests.
- Detect and prevent abuse, fraud or security incidents.
We do not use your financial data to advertise to you, and we never sell your personal information to anyone.
Data Storage and Transfers
Your data is encrypted in transit and at rest. When cloud sync is enabled, data is stored securely with our infrastructure providers. When sync is disabled, your data remains on your device. We apply appropriate technical and organizational measures to protect your information.
Your data may be processed in countries other than your own. Where this happens, we take steps to ensure your information receives an adequate level of protection consistent with this policy and applicable law.
Third-party Services
We work with a small number of trusted service providers to operate KinFolio, such as cloud hosting, authentication, error monitoring and customer support. These providers process data only as needed to deliver their service and under appropriate agreements.
If KinFolio integrates third-party AI or analytics services, only the minimum data required is sent, and those services are bound by confidentiality and data-protection obligations.
We do not share your personal or financial data with third parties for their own marketing.
Analytics
We may use privacy-respecting analytics to understand how features are used and to improve the product. Where used, analytics are configured to avoid collecting unnecessary personal information.
Data Retention
We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we remove your associated data following our deletion process, except where we are required to retain limited records by law.
Your Rights
Depending on your location, you may have rights to access, correct, export or delete your personal data, and to object to or restrict certain processing. We honor these rights for all users wherever practical.
To exercise your rights, contact us at privacy@duoralabs.com.
Delete Account
You can delete your account and associated data at any time from within the app, or by visiting our Delete Account page. We remove your data following a clear process.
Data Export
You can export a full copy of your financial data at any time from the app, or request an export through our Data Request page. Your data is always yours to take with you.
Children
KinFolio is not directed to children under the age required by your local laws. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us at privacy@duoralabs.com so we can remove it.
International Transfers
Your data may be processed in countries other than your own. Where this happens, we rely on appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to ensure your information receives a level of protection consistent with this policy and applicable law.
Contact
If you have questions about this policy or your data, contact us at privacy@duoralabs.com or visit our Contact page.
Policy Updates
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, provide additional notice. Your continued use of KinFolio after changes take effect constitutes acceptance of the updated policy.